MSW-103: Supporting and Troubleshooting Windows 10

MS Windows System Administration
Course content:

Troubleshooting Startup Issues
Troubleshooting Hardware and Device Drivers
Resolving Network Connectivity Issues
Troubleshooting Group Policy
Troubleshooting User Settings
Troubleshooting Remote Connectivity
Troubleshooting Resource Access for Domain and Non-Domain Members
Troubleshooting Applications
Maintaining Windows 10
Recovering Data and Operating Systems

Course Pre-requisites: Help desk or desktop support experience with W7, W8 or W10 and/or experience with Windows Server 2008 or up.

System Requirements for doing Labs:

Processor: 1.4 GHZ single processor or 1.3 GHz Dual Core. Must be a x64 processor with hardware-assisted virtualization support (Intel VT-x or AMD-V).
Memory: 4GB
Disk Space: 60GB of free hard drive space.

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Pierre-Alain S., Client Manager, Echo Technology Solutions.
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Richard K., Enpointe Technologies, Inc.
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